Our products are backed by a warranty covering defects, offering free repair or replacement. However, normal wear, scratches, color fading, or damage due to negligence or misuse are not covered. Customers may need to return items for assessment, with shipping costs borne by them unless proven as manufacturing defects.

Out of Warranty Repairs:

For items damaged outside the six (3) months warranty period or not considered a fault, we provide affordable repair options. All costs associated with such repairs will be the responsibility of the customer.

Contact Details:

Email: customer.care@groundedandfree.com

WhatsApp: +6281339450484

Feel free to reach out to us for any inquiries or assistance. We are here to serve you better!